DalanovumWorkflow automation
We take a task your team does by hand and automate it. Each workflow is tested, monitored and handed over with notes.
Automation or AI automation?
Automation follows rules. Messages with fixed fields, like forms and e-invoices, are routed automatically. Anything written in free text ends up with a person. AI automation reads what each message is about, free text included, and routes it. People only get what needs a decision, along with a summary.
5 messages · 33 min AI summaryComplaint. The customer got the wrong size and wants to exchange it, not get a refund. Draft reply ready.Checked and sent · 3 min instead of 12
Sample figures: 400 messages a month, spread like the ten in the inbox, with our estimated minutes per message. By hand they take about 35 h a month. Automation saves about 13 h and AI automation about 33 h, because AI also prepares the messages that go to a person. A working day is 8 h.
What's included?
We build a workflow connecting up to two systems, test it, monitor it and hand it over with notes and a checklist.
- One workflow One process, from trigger to finished result, across up to two systems.
- Tested and monitored We're alerted if the workflow stops working.
- Handover Notes and a checklist, so you know exactly what's been done.
- AI where it helps If an AI model reads, writes or makes decisions in the workflow, the model, its test material, a data protection check and the cost per request are all included.
How much does automation cost?
Prices exclude VAT.
Automation
from SEK 89 000
One process, up to two systems. 3–5 weeks.
AI automation
from SEK 149 000
An AI model reads, writes or makes decisions in the workflow. Priced case by case. 6–8 weeks.
These prices are for typical projects and exclude VAT. You can read how we price, how payment works and how we work on Pricing and terms.
Book a callFrequently asked questions
What's the difference between automation and AI automation?
Automation follows rules. AI automation can also read free text.
Messages with fixed fields, like forms and e-invoices, are routed correctly by rules. Free text otherwise ends up with a person.
What happens if the workflow stops working?
We get an alert, because the workflow is monitored.
At handover you get notes and a checklist, so you know what has been done.
How many systems can one workflow connect?
Up to two systems per workflow.
If you need more, mention it on the call and we'll include it in the quote.
How do you handle data protection when AI is involved?
A data protection check is included whenever an AI model is part of the workflow.
So are the model, its test material and the cost per request.